Frequently Asked Questions

How long does it take for you to get my website up and running?

Well it depends on a few things. First it depends on how busy I am with other customers and secondly when you would like it done for and thirdly how complex you wish your site to be. I normally aim to have site up and running within a  14 days.

How do I get my material over to you to start the web design project?

You may send us any text or images you wish to use for your web design in a number of ways:

1. You can type your text into an email and send it to us.
2. You can simply type the text in a 2003 to 2010 Word document and send as an attachment.
3. If you are not very computer literate you may contact me and I can send you a copy of our information form and you can return it to me via Royal Mail with any images.

What happens if I'm not happy with my website?

What I normally do is get a few details off you of how you want your site, then I will come up with a few designs for you to view.  Any changes you would like done I would more than happy to sort out for you.

Can I choose you to design my site and use my own web space?

Yes.  If you provide me with any usernames and passwords I will access your web space and upload it to your account.

Web Site Content - What do I put on my site?

That would depend on what you wish to gain from your web site.  If you run a business website you would include as much information as possible about your servcies or products that your customers would need to purchase from you.

Will we have to have a meeting?

In the majority of cases a meeting isn't necessary and 90% of our sites are generally completed with contact via email and telephone only.

Do I need to send a deposit for the work?

Yes we generally ask for a 25% deposit from clients.

How much does a web site cost?

There quite a few factors that are going to affect the ultimate cost of your web site.  These factors include how many pages you are going to have, if you will sell products on your website, the graphic work involved, and how interactive your future web site will be.  You will also need web hosting and domain name registration.

What domain name should I choose?

This depends on how you are going to use it.  If you are going to be telling people over the phone, choose one that is easy to say and spell out loud.  Above all, I would choose one that is memorable and not confusing.  Some examples:  B&Q - or British Gas - these both are good examples of memorable addresses but as you may notice you don't always have to go with your companies / organisations name.

Green Oak web design